You can access the Help Center through the following two paths:
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If accessing via the D2C Data Portal:
1) Click the D2C Data Help Center menu at the top right of the main dashboard portal page.
2) Click the chat button at the bottom right to enter the chat/Q&A board.
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If accessing via the Onedata Portal:
1) From the top menu bar, go to [Support] → D2C Data Help Center.
2) Click the chat or Help Center shortcut button at the bottom right to submit an inquiry.